My ID is not recognized on the Dreamtronics sign in

This Forum recognizes my sign in but the dreamtronics will not, it sends me emails to the email address to ask me to upgrade so I know they have my email. However when I enter that to sign in it will not allow me to request a new password and/or sign in… any help out there?

This form and Dreamtonics (no r after t) are not linked. Did you create a separate Dreamtonics account?