Hello,
I reset my computer and I can no longer deactivate the software. What can I do?
Maybe cry! lol
No, I guess you should ask them directly: support@dreamtonics.com.
I did and I’m waiting.
Good! Please update your topic for the delay/resolution.
You cannot deactivate? If this is a new install then surely it needs to be reactivated?
Your SynthV licence should allow for three simultaneous activations to cover computer failures etc. Some voice providers have different conditions for simultaneous licences but all seem to have sorted out problems like this in the past, I don’t remember anybody reporting otherwise.
Well, Dreamtonics Support Team have investigated my order information and successfully reset the codes. So it works now.
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Nice one 
Another example of really good customer support by Dreamtronics.
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