Synth V can’t login either from a plugin or the standalone app. Chrome says the connection is not secure
net::ERR_CERT_AUTHORITY_INVALID
I could log in just fine in the morning, but in the afternoon it stopped working and now I can’t even use Synth V
Sounds like the kind of thing that happens when the date on your computer isn’t set correctly, causing the certificate to appear to be not current.
I have automatic sync, and forced an update but still nothing
The duration a certificate is valid has been reduced by most browsers. There are new EU regulations that will further shorten this duration over the next couple of years.
What probably happened is, that Dreamtonics forgot to renew their certificate on time. This sometimes happens with smaller teams where not everything is automated and a “once a year” task just is forgotten.
In any case, this does not indicate a hacked website.
The second day I can’t log in
Server Error
We’re sorry! The server encountered an internal error and was unable to complete your request. Please try again later.
error 500 | 22. 6. 2026 20:47
Tracy is unable to log error.
No issues here… not a web site issue. Could be something specific to your country or internet provider.
I assume you’ve tried re-starting your computer?
both computer and router, no luck. Refreshing the page cycles errors 500 and 502
Ok, update, I can log in to my user account just fine with my phone when it’s not connected to wifi. When connected to wifi it doesn’t work. So I’m contacting the provider tomorrow