I saw in my Dreamtonics account that you can now upgrade JUN V1 to V2 and purchased it $20 / £16.
However, when going through the rigmarole of try to access the product code, it failed so I emailed them directly. Below is their reply…
Hello,
Thank you for contacting us.
The pre-order redemption period has not started yet and this information is not yet available in the system. Please wait for launch to retrieve your codes for the updated information to display.
*Pre-order codes will be made available at launch.
This is not made clear and I thought it would be available on my account, just not downloadable yet like all the others V2 updated voices.
If anyone has successfully obtained the product code for the update through their eorderactivation portal (see link below) - let the community know…
I have just paid for my upgrade and, within seconds, recieved an email containing a link for “DOWNLOAD ACCESS INSTRUCTIONS”. This opened a page at Audiologie which, in turn, provided a link to a pdf document - maybe a bit circuitous but so be it.
Long shot is so far no change on my Dreamtonics product manager page, still suggesting I can upgrade but I have instructions for downloading the new activation code and voicebank via links on the pdf (which currently don’t work), the activation code will be used to update my product manager in due course.
I guess we are both at the same point in upgrading.
No chance of upgrading Anri Arcane or Noa Hex yet, maybe these are progressing in the background, maybe Audiologie cannot upgrade them - too few sales or insufficient recordings?
For many voicebanks (like Anri Arcane or Noa Hex, as I answered above), there’s no date, but a mention of “access to preferential upgrade options” is appreciated. Let’s hope it’s sometime in 2025! That’s more than other providers with no information.
There’s also a reassuring note: “compatible versions of the voicebanks… will soon be available to their owners.” With the mention of “expected release around March 21”, this word “around” I could have done without this precision.
Two days left to the “precious” V2!
Yes @Bobox you are right!
My 2 posts only talked about other voicebanks (in response to a specific sentence from Mechie there, Audiologie’s overall communication).
And all this for a very good reason, I only need the Noa Hex voice bank and I’m waiting for V2.